Contact information

Trade name: Shoelyn Store

Phone number: +1(252) 986-3556

Email: support@shoelyn.com

Physical address: 11036 Wyndham Pointe Dr, Charlotte NC 28213, USA

Frequently asked questions

Your all answer here.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.

Do you offer gift wrapping?

Yes, gift wrapping is available for a small additional fee. You can select this option during checkout.