At Shoelyn, we value honest customer feedback. Reviews help us improve our products and services while assisting future customers in making informed purchasing decisions.
How Reviews Are Collected
After your order is delivered, you may receive an invitation to leave a review through:
- Google Customer Reviews
- Judge.me Product Reviews
Participation is completely voluntary.
Authentic Reviews
We only publish reviews submitted by genuine customers. We do not create, purchase, or encourage fake or misleading reviews.
Review Guidelines
Reviews should:
- Be based on your actual shopping experience.
- Be respectful and free of offensive language.
- Not include personal, confidential, or sensitive information.
- Not contain spam, advertisements, or unrelated content.
Review Moderation
We reserve the right to remove reviews that:
- Contain abusive or inappropriate language.
- Include hate speech or discriminatory content.
- Reveal personal information.
- Are fraudulent, misleading, or violate applicable laws.
Negative reviews are not removed simply because they are unfavorable.
Third-Party Review Services
We use trusted third-party review providers, including:
- Google Customer Reviews
- Judge.me
These services may collect review information according to their own privacy policies.
Privacy
By submitting a review, you agree that your review, first name (or initials), rating, and review date may be displayed publicly on our website or through Google services.
Google Customer Reviews Consent
By placing an order on Shoelyn, you consent to the sharing of your email address with Google for the sole purpose of receiving a Google Customer Reviews survey after your order has been fulfilled. Participation in the survey is completely voluntary. Google will process your information in accordance with its own Privacy Policy.